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Call Us for Insurance and Medical Coverage Assistance

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We’d Love to Hear From You 

Get in touch with Community Connections, LLC for assistance with your insurance needs. You may contact us by phone or email to schedule a face-to-face consultation. Otherwise, you can fill out the inquiry form on this page, and we’ll get back to you was soon as possible. If emergency, then call us , let us know what you need. We have an on call support team. 

Our Te​am

We love building products and services for you.

Jennifer Jackson

CEO- Licensed Health and Life Agent/Broker

Jennifer Jackson - Owner of Community Connections, LLC- Licensed Health and Life Insurance Agent in Ky and TN. Jennifer has the passion for helping others. She has a BA in Business Admin and Masters Degree in Adult Education and also a Masters in Healthcare Administration. She is currently certified on the FFM and Agent/broker certification for Medicaid via Kynect in Kentucky. Jennifer has the commitment for the elder population. She is always researching wonderful opportunities to help the community. 

[email protected]

Whitney Lunsford

Licensed  Health Agent

Whitney is a Licensed Health Insurance agent - Prior office management experience in a former Insurance Agency. . She has the flexibility and passion to help all ages. She pursues the insurance field because she wanted to follow her mom's footsteps (Jennifer Jackson). She is fun and outgoing. She wants to make a difference in her small community and help people get the help they deserve. She has the passion for others and enjoys spending time with folks in need for assistance. Whitney goes that extra mile. She is also our HR go to person. If you need to contact Whitney direct, you may do so at :

[email protected]

Victoria Jackson

Licensed Insurance Agent

Victoria is working as the flexible one. She is currently in Nursing School but is a Licensed Insurance Agent with Community Connections, LLC. She comes in a couple days each week to assist with clients and work in the background by  filling in where needed. Victoria has the passion to help others and loves seeing people smile. 


Heather Couch

Patient Advisor

Heather graduated from Clay County High and has 2+years in college toward's her Psychology Degree. Heather is a very delightful business associate to work with. She is dedicated to helping others. Heather is married and has three daughters. She enjoys spending time and making memories with her family!

Heather's past work experience has elevated her knowledge in the the health insurance field. After 4 months of employment with Community Connections, she was promoted to a CAC counselor for the Medicaid Assister program and became our Top Medicaid Specialist. 

Heather has a big future with Community Connections, LLC.

Chris Layden

Licensed Insurance Agent

Chris Layden has joined the team at Community Connections. He brings us lots of experience in  the health insurance field. Chris was raised in Charleston, WV. 

Chris worked for a Marketing Organization that focused on teaching new agents about medicare products and how to grow the insurance business. Chris has been training since June of 2019 with Community Connections . He has taken our Model back to the WV State to assist others there that need a licensed agent to help them obtain the benefits they qualify for. Hes very passionate and a great guy to get to know. If you are in the West VA area and need a local agent, Chris is the man to talk to. Chris may be contacted directly at (304) 807-7076.


Meet "Chip"

Licensed Insurance Agent

Chip is our Community Chipmunk. He Loves Us and everyone Loves Him! He appears from Time To Time. He loves Festivals and other local events. Stop by and Meet the Community Chipmunk! We have lots of activities for him! His job is to hand out candy and balloons. We promise he will make you laugh! 


Service Areas

We cater to the following local areas in Kentucky: But we assist clients in all states. 

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  • Barbourville
  • Hazard
  • Hyden

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  • Jackson
  • Lexington
  • London

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  • Manchester
  • Middlesboro
  • Pineville

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  • Richmond
  • Stinnett
  • Harlan

Business Hours of Operation

Monday to Friday: 9:00 AM – 5:00 PM

We currently have two office locations

Manchester, Ky

Hyden, Ky

with more sites coming soon!

Contact Information 

Community Connections, LLC

Phone: 606-658-2276 or 606-658-2278 

Fax: 606-658-6001


Email: [email protected]